Shipping Policy
Shipping policy
Last updated March 31, 2025
Please carefully review our Shipping & Delivery Policy when purchasing our products. This policy will apply to any order you place with us.
WHAT ARE MY SHIPPING DELIVERY OPTIONS?
Free Shipping
We offer free Domestic only. There may be an added fee for international orders. shipping for Customers who join The Pookey Tiger Club are eligible for Free Shipping .
Shipping Fees
We also offer shipping at the following rates:
| United States Postal Service 5-7 days | UPS (Brown) 7-10 days | Fed Ex (domestic and international) 10-14 days |
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| 25.00 | 5.99 | 9.99 | 19.99 |
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| 50.00 | 5.99 | 9.99 | 19.99 |
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| 75.00 | 0.00 | 0.00 | 0.00 |
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| 100.00 | 0.00 | 0.00 | 0.00 |
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If you select a shipping option, we will follow up after you have placed the order with any additional shipping information.
All times and dates given for delivery of the products are given in good faith but are estimates only.
If a return needs to be made, shipper will pay all shipping costs.
DO YOU DELIVER INTERNATIONALLY?
We offer worldwide shipping. Free Domestic only. There may be an added fee for international orders. shipping is not valid on international orders.
For information about customs process:
- Email pookey@pookeytiger.com
- Call 1-888-Pookey9
Please note, we may be subject to various rules and restrictions in relation to some international deliveries and you may be subject to additional taxes and duties over which we have no control. If such cases apply, you are responsible for complying with the laws applicable to the country where you live and will be responsible for any such additional costs or taxes.
ARE THERE OTHER SHIPPING RESTRICTIONS?
Please notify us in advance if your country has restrictions based on religious products or services.
RETURNS BASED ON SIZING
If your merchandise arrives and it is either damaged or the wrong size, we will replace it at no extra cost to you.
HOW CAN YOU CONTACT US ABOUT THIS POLICY?
If you have any further questions or comments, you may contact us by:
- Phone: 1-888-Pookey9
- Email: pookey@pookeytiger.com